1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to any data that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy set out below.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the legal notice section of this website.

How do we collect your data?

Your data is collected, on the one hand, when you provide it to us. This may include, for example, data that you enter into a contact form. Other data is collected automatically by our IT systems when you visit the website. This consists primarily of technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you access this website.

What do we use your data for?

Some of the data is collected to ensure the website functions correctly. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right at any time to obtain, free of charge, information about the source, recipients and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. For this and any further questions regarding data protection, you can contact us at any time at the address provided in the legal notice. Furthermore, you have the right to lodge a complaint with the relevant supervisory authority. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. For details, please refer to the privacy policy under ‘Right to restriction of processing’.

Analytics tools and third-party tools

When you visit this website, your browsing behaviour may be statistically analysed. This is primarily done using cookies and so-called analytics programmes. The analysis of your browsing behaviour is generally anonymous; your browsing behaviour cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools. Detailed information on these tools and your options for objecting can be found in the following privacy policy.

2. Hosting

External Hosting

This website is hosted by an external service provider (Host). Personal data collected on this website is stored on the Host’s servers. This may include, in particular, IP addresses, contact enquiries, metadata and communication data, contractual data, contact details, names, website visits and other data generated via a website. The use of the Host is for the purpose of fulfilling our contractual obligations towards our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of providing our online services securely, quickly and efficiently through a professional provider (Art. 6(1)(f) GDPR). Our host will only process your data to the extent necessary to fulfil its service obligations and will follow our instructions regarding this data.

Conclusion of a data processing agreement

To ensure data processing complies with data protection regulations, we have concluded a data processing agreement with our host.

3. General Information and Mandatory Disclosures

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy. When you use this website, various types of personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done. We would like to point out that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. It is not possible to completely protect data from access by third parties.

Information on the data controller

The data controller responsible for data processing on this website is:

Immobiliare HH Hausverwaltung GmbH

Große Elbstraße 277

22767 Hamburg

Telephone: +49 40 219839-80

Email: info@immobiliare-altona.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You may withdraw any consent you have already given at any time. To do so, simply send us an informal email. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected by the withdrawal.

Right to object to data collection in specific cases and to direct marketing (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ARTICLE 6(1)( E OR F OF THE GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. PLEASE REFER TO THIS PRIVACY POLICY FOR THE SPECIFIC LEGAL BASIS ON WHICH PROCESSING IS BASED. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21(1) GDPR). IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS, INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place where the alleged infringement occurred. This right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract provided to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place to the extent that it is technically feasible.

SSL or TLS encryption

This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the website operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://”, and by the padlock symbol in your browser bar. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Access, Deletion and Rectification

In accordance with the applicable legal provisions, you have the right at any time to obtain, free of charge, information about your stored personal data, its origin and recipients, and the purpose of the data processing, as well as the right to have this data rectified or deleted where applicable. You may contact us at any time at the address provided in the legal notice regarding this matter or any other questions relating to personal data.

Right to restriction of processing

You have the right to request that the processing of your personal data be restricted. To do so, you may contact us at any time at the address provided in the legal notice. The right to restriction of processing applies in the following cases: If you dispute the accuracy of your personal data stored by us, we generally require time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data. If the processing of your personal data was or is unlawful, you may request the restriction of data processing instead of erasure. If we no longer require your personal data, but you require it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure. If you have lodged an objection under Article 21(1) of the GDPR, a balancing of interests between yours and ours must be carried out. Until it has been determined whose interests take precedence, you have the right to request that the processing of your personal data be restricted. If you have restricted the processing of your personal data, such data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

Objection to promotional emails

We hereby object to the use of contact details published in accordance with the legal notice requirement for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of promotional information, for example via spam emails.

4. Data collection on this website

Cookies

This website uses cookies in some cases. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called session cookies. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser on your next visit. You can configure your browser so that you are notified when cookies are set, and allow cookies only on a case-by-case basis, exclude the acceptance of cookies for specific cases or generally, and activate the automatic deletion of cookies when you close your browser. If you disable cookies, the functionality of this website may be restricted. Cookies that are necessary for the execution of the electronic communication process or for the provision of specific functions requested by you (e.g. the shopping basket function) are stored on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically flawless and optimised provision of its services. Where consent has been requested (e.g. consent to the storage of cookies), processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR; consent may be withdrawn at any time. Where other cookies (e.g. cookies used to analyse your browsing behaviour) are stored, they are dealt with separately in this privacy policy.

Server log files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This information includes: browser type and version, operating system used, referrer, URL, hostname of the accessing computer, time of the server request, and IP address. This data is not merged with other data sources. The collection of this data is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – to this end, the server log files must be collected.

Contact form

If you send us enquiries via the contact form, the details you provide in the form, including the contact details you have entered there, will be stored by us for the purpose of processing your enquiry and in case of any follow-up questions. We will not pass on this data without your consent. The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your enquiry relates to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR), provided this has been requested. The data you enter in the contact form will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. once your enquiry has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.

Enquiries by email, telephone or fax

If you contact us by email, telephone or fax, your enquiry, including all personal data contained therein (name, enquiry), will be stored and processed by us for the purpose of dealing with your request. We will not disclose this data without your consent. The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your enquiry relates to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on your consent (Article 6(1)(a) of the GDPR) and/or on our legitimate interests (Article 6(1)(f) of the GDPR), as we have a legitimate interest in the effective processing of enquiries addressed to us. The data you send to us via a contact enquiry will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. once your enquiry has been processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.